Privacy policy

Introduction

Effective Date: 02/06/2025

This Privacy Policy explains how Want to Game collects, uses, shares, and protects your personal information when you visit or make a purchase from https://wanttogame.co.za ("the Site"). We comply with the Protection of Personal Information Act (POPIA) in South Africa, and relevant global data protection laws such as the GDPR, PIPEDA, and LGPD where applicable.

1. Information We Collect

Data You Provide:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely)

Loyalty Program:

When you interact with our Meeple Miles rewards program, operated via BON Loyalty Rewards, we may collect:

  • Your loyalty activity (points earned/redeemed)

  • Social media interaction (e.g., likes, follows)

BON acts as a data processor under contract. You can review their privacy policy here.

Device & Usage Data:

Collected via cookies and analytics tools:

  • IP address

  • Browser/device info

  • Pages visited

  • Time zone, referring URL

Data from Third Parties:

We may receive your data from:

  • Payment processors

  • Analytics tools

  • Marketing platforms

  • Loyalty partners (e.g., BON)

2. How We Use Your Information

We use your information to:

  • Fulfil orders and manage deliveries

  • Register you for services or events

  • Administer our loyalty program

  • Provide customer support

  • Improve website functionality and marketing

  • Send marketing communications (with your consent)

3. Legal Basis for Processing

Your data is processed:

  • Based on your consent

  • To fulfill a contract (e.g., purchase agreement)

  • For our legitimate business interests (e.g., fraud prevention)

  • To comply with legal obligations

4. Sharing and Disclosure

We share your data only with:

  • Shopify (our ecommerce platform)

  • BON Loyalty (rewards provider)

  • Payment providers

  • Marketing and analytics partners (e.g., Google Analytics)

We do not sell your data.

5. Cookies

We use cookies for:

  • Site functionality

  • Preferences and personalisation

  • Analytics

  • Marketing

You may manage cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary for the stated purposes or as required by law. Data no longer needed is securely deleted or anonymised.

7. Children's Privacy

We do not knowingly collect personal data from children under 16. If we become aware, we will delete such data.

8. Your Rights (POPIA & Global Regulations)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Lodge a complaint with a regulatory body

To exercise your rights, contact us at info@wanttogame.co.za.

9. International Transfers

Some partners (e.g., Shopify, BON) may process data outside South Africa. These transfers are conducted in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this policy periodically. Any significant changes will be communicated via the Site.

11. Contact Us

Want to Game
37 Zevendal Way, Zevendal, Kuilsriver, Western Cape, 7530
Email: info@wanttogame.co.za

Last Updated: 02/06/2025