Shipping policy
Shipping Information
We use The Courier Guy for all deliveries due to their reliability and consistent service. Our target is to deliver your order within 7 working days, a goal we achieve over 90% of the time.
Shipping Costs
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Orders under R1,499.99: Flat rate of R129.00 per order
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Orders of R1,500.00 or more: Receive a R70.00 discount on shipping
Order Processing
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Orders are processed as quickly as possible during our business hours:
Monday to Friday, 9:00 AM – 2:00 PM -
Dispatch typically takes 2–3 working days from order confirmation
Estimated Delivery Times (After Dispatch)
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Cape Town: 1–2 working days
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Johannesburg (JHB): 3–4 working days
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KwaZulu-Natal (KZN): 3–4 working days
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Eastern Cape: 3–4 working days
Note: Some 'in stock' items may be shipped directly from our suppliers, as we synchronize our inventory with theirs. Please keep this in mind if your order is time-sensitive.
We currently ship only within South Africa. Delivery times may vary based on your location and proximity to major cities. Orders shipped from Cape Town generally arrive sooner.
Pre-order Information:
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Pre-order arrival dates are subject to change and often do. These changes are usually due to production or international shipping delays beyond our control.
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Pre-order prices may change once the item arrives. We reserve the right to adjust prices before dispatch.
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To secure a pre-order, full payment is required at the time of purchase. This payment is non-refundable, even if the estimated arrival date changes.